When you buy online from My Boutique (or by telephone mail order) you can choose various Local next day or International shipping options; or Click & Collect from your local My Boutique store - please refer to the Click & Collect FAQ for further details.
UK deliveries are sent by Royal Mail signed for service, or equivalent. Special Delivery upgrade is also available at checkout.
My Boutique aims to dispatch orders within one working day. Dispatch may take longer during periods of exceptional activity or when items are awaiting restocking or transfer.
International delivery for packages up to 2kg are available at checkout via Royal Mail International Tracked (3-5 days) at a fixed rate of £14.50 for EU orders; and £19.50 for USA/Canada.
We will always keep you up-to-date on the progress of your order, notify you of any likely delay, and advise you when parcels have been shipped, along with tracking information.
In order to meet our environmental objectives, we encourage online customers to group small, low value purchases together to reduce packaging and transportation Impacts. To encourage this, we levy a fixed environmental charge of £4.50 for all deliveries of less than £35. Thank you for your understanding.
If you have any questions, please email us